Important Update About Our Office Regarding Coronavirus

As you may know, our governor has ordered all medical and dental practices to cease all non-emergency procedures.  This prohibits all orthodontic procedures that are not absolute emergencies. The purpose of this mandate is to help curb the spread of infection of the virus and preserve personal protective equipment such as masks, gloves and gowns.  We are unsure how long this mandate will last. Many of you are wondering will this delay my orthodontic treatment.  Rest assured I have gone through all the charts and aware of your treatment progress.

My team and I have formulated a strategic plan so that your treatment needs will be tended to as best as possible. Within a few days  of your scheduled appointment, you will be receiving a phone call from the office and notifying you that I will be video conferencing you using WeChat's video call function or Zoom video.  I will evaluate your current condition and give you further instructions on your care moving forward. I know this does not replace the office visit but want to still give you the best personalized care so please be on the lookout for my video call.  If you do not hear from us we are confident that you are in a stable position that can be maintained until we arrange to see you next.  If you have any questions or concerns please feel free to request a video conference by contacting the office.

3) For my Invisalign patients, additional aligners have been given. Continue your aligner wear as instructed.  If you get through all your aligners before I see you simply wear the last set of trays at night only until you are back in the office.

4)  Retainer patients please continue your retainer wear as instructed to prevent any relapse of your teeth.

MOST IMPORTANTLY PLEASE PRACTICE GREAT ORAL HYGIENE AT THIS TIME. Our daily schedules are different now and brushing can be easily overlooked but now it is most important than ever to maintain a clean and healthy mouth.

If you have an emergency, please contact the office at (212) 966-9628 or you can contact us via email at info@straightfinish.com to determine what is the best course of action for the situation.

When we are able to re-open, our schedule will likely be different in order to minimize contact between patients in the waiting room. Our team will be hard at work to ensure that your treatment time is not extended/affected by the office closure.  I will be reviewing each chart to determine the order in which patients should be seen so we can finish treatment on time.  Thank you so much for your understanding and consideration during these unprecedented times.

I hope to see you all face to face at the office soon. Please stay safe and wishing you all good health.

Dr. Shauna Fung, DDS

尊敬的患者和患者家属：

如您所知，我們的州長已下令停止所有的醫療和牙科诊所非緊急接诊，同时也包含了所有的非紧急牙齿矫正治疗。此举的目的是幫助遏制病毒的傳播並确保在以后的工作中有足够的医疗物资使用例如口罩，手套和防护服。我們不確定這項指令持續多久。大家可能担心这个情况会延迟个人的矫正治疗，我已经浏览了所有患者的病例并且了解了患者的治疗进度。

我和我的團隊已製定了戰略計劃，以使您的治療需求盡可能地趨於最佳。在您预约日期的几天内，您將收到辦公室的電話，並通知您我將使用微信的視頻通話功能或ZOOM視頻進行視頻會議。我將評估您的當前狀況，並為您提供進一步的護理說明。我知道這不能代替诊所接诊，但仍希望為您提供最佳的個性化護理，因此請留意我的視頻通話。如果您沒有收到我們的來信，我們相信您處於相对穩定的狀態，直到我們安排下一次與您見面。如果您有任何疑問或疑慮，請隨時與辦公室聯繫以要求召開視頻會議。

请记住以下几点重要的建议：

1）只要牙套，擴張器和其他装置在您的口中安全穩定。錯過一次治疗也不會延長您的治療時間。

2）请注意所吃的食物，避免食用粘性和耐嚼性食物，這些食物可能會導致小铁钉和铁圈的损坏，目前我無法进行修復。如果小铁钉和铁圈鬆動，只要您不感到不適就可以。请告知我们您有鬆動的小铁钉和铁圈，我們將会在您下次预约時进行修复。

3）對於Invisalign患者，按照指示繼續佩戴您们剩余的Invisalign牙套進行矫正。如果您在下一次预约之前已经完成了所有的Invisalign牙套佩戴，那麼您只需要在晚上佩戴最后一组牙套，直到您下一次预约。

4）固定器患者請按照指示繼續佩戴您的固定器，以防止牙齒移位。

最重要的是，這時請保持口腔清洁衛生。現在我們的日常時間表有所不同，可能很容易忽略刷牙，但是現在保持口腔清潔和健康比以往任何時候都更為重要。

如果遇到緊急情況，請致電（212）966-9628與辦公室聯繫，或者您可以通過電子郵件與我們聯繫，電子郵件為info@st​​raightfinish.com，以確定針對這種情況的最佳解決方案。

當我們能夠重新開放時，我們的時間表可能會有所不同，以最大程度地減少候診室中患者之間的接觸。我們的團隊將努力工作，以確保您的治療時間不會因辦公室關閉而延長或者受影響。我將查看每個病例，以確定應該去看病人的順序，以便我們可以按時完成治療。十分感谢您在这个非常时期所給予的理解和支持。

我希望很快能在辦公室見到大家。請注意安全，並祝大家身體健康。